Frequently Asked Questions (FAQ's)

• What is WhatsMap?
  WhatsMap is an App to connect with like minded people close to you. Either using the built in Dashboard or the map screen connect with people close to your geographical location and your interests, send a connection request, chat and meet.
  
  You can also contact people from other cities or countries using the TOP features of the App. You can also invite your friends so that they becomse your Sponsors once they subscribe. Read about Sponsors to use all App features for FREE.
  
  
• People can not track my location. Is this correct?
  Correct. People can not track your location. People can see an approximate location (an imprecise one, created by the App) where you used the App the last time, but nobody can track you. Moreover, the App doesn't store your location history and only an approximate location is stored while you are using the App.
  
  Once you close the App, neither the App nor your contacts will know where you are.
  
  For example if you use the App from your prefered coffee place, an address close to that location will be shared with the rest of users. This is so in order for you to be able to meet people close to your location and not at the other side of the city.
• What is a communication App?
  It is used to communicate with people like other chat apps. However, with Whatsmap you can see people around you, see their interests and send them a connection request..
• Can I use the App FREE?
  Yes, you can use the App FREE to invite your contacts and to see people around your location. Also you can use all features for FREE when you invite your contacts and they get a subscription,(read about Sponsors to know more and how to do it). Use the App FREE if you want to:
  

  • Save money or wait until more people uses the App.
  • Invited friends who never used the App. When two get a monthly subscription, your subscription will be FREE as long as they are subscribed.

  
  Subscriptions are pre-paid and have no recurring costs. When they finish you will need to subscribe again. No payment surprises. You pay what you purchase.
• What is a sponsor?
  • A Sponsor is a new user you invited who gets a paid subscription
• What is a new user?
  • A new user is one of your friends who never used this App.
  • When you invite them and tell them to install the App they will become your sponsors
• Who knows my phone number?
  • You decide who knows your phone number. Only the people you give it to by chat will have it.
  • Having users registered by phone avoids anonymous users and users without identity.
• People know my real address?
  • By default the App shares a simulated address away from you, somewhere in your neighborhood
  • Use settings to share an address closer to you
• Am I sharing my real address?
  No, never. The App modifies your location address and shares one somewhere in your neighborhood.
  
  You can configure your address sharing from the account menu

  • Real address: an address close to your location. Not your exact location.
  • Simulated address: this is the default of the App. The address will be up to 500 meters away from you, anywhere from 10 to 500 meteres.
• Are there recurring costs?
  No, there are not recurring costs.
  
  If you want to use the paid options, the App only offers pre-paid subscriptions. Once they are finish, you will have to subscribe again for your desired time. No recurring costs. You pay for what you want and once is finished you'll have to acquire it again.
• Can I avoid people seeing where am I?
  Your contacts can see the last place where you used the App and they can not track you. Moreover, you can disable sharing your last location on a friend by freind basis from the Friends screen.
• Can I hide my current location?
  • You can hide your location on a friend by friend basis from the settings menu. When you mute a friend, this will not see your location but you also not their
  • The App only reads your location when you use the App. If the App is closed, the App will remember your last location AND will not know where you are
• Cancellations and refunds
  We will refund you the unused part of your subscription. You will not receive a refund for the current billing period, but will continue to receive the subscription content for the remainder of the current billing period, regardless of the cancellation date. The user's cancellation goes into effect after the current billing period has passed.
  Be aware that billing periodes count natural months, so if you subscribe on the 30th and cancel three days latter, on the 2nd, two months will have to be charged. Of course you could cancel on the 30th and be charged the same ammount
• How can I delete my contacts?
  You can delete contacts directly within the App from the Friends screen. Each contact has a user delete button. After you remove a contact you will still see a grayed item in the chat screen but you will not be able to read that conversation
• What is HoyQuedas?
  HoyQuedas is an App to connect with like minded people close to you. Either using the built in Dashboard or the map screen connect with people close to your geographical location and your interests, send a connection request, chat and meet.
  
  You can also contact people from other cities or countries using the TOP features of the App. You can also invite your friends so that they becomse your Sponsors once they subscribe. Read about Sponsors to use all App features for FREE.